Stop Selling, Start Partnering provides a comprehensive guide to the key factors that organizations need to consider when it comes to finding and retaining their customers. It also includes practical advice and strategies that can help them succeed.
Drawing from his
extensive experience in sales and marketing, Larry Wilson shows how to design
and implement effective customer-management strategies. He demonstrates how to
build long-lasting relationships with potential customers.
In the second half
of the 1990s, your company's task will be to improve how it treats its customers
and how it can keep them coming back. This is a daunting task, but one that you
can easily accomplish with Larry's book.
The goal of this
book is to help companies reach their goals by developing effective
relationships with their B2B customers. For instance, the authors suggest that
companies take a leading role in helping their customers reach their goals.
The concept of
partnership is a new approach for businesses, which previously resorted to
berating their customers in order to get them to buy something from the
company. Although Wilson's book is primarily for B2B companies, it can also be
used by other businesses.
The authors of the
book recommend that companies put their customers first. They also believe that
organizations should be organized around them instead of pleasing the boss. The
book is divided into three parts. The first one focuses on the concept of
partnership, while the second one focuses on the future.
The book covers the
current state of the market and how to capitalize on the ancient concept of
marketing success. It also discusses how to approach your target audience using
empathy. Larry Wilson talks about how valuable relationships are and how you
can use them to sell your ideas.
According to
Wilson, nothing happens in a business until a sales person makes a sale. He
also believes that people's expectations have changed.
Cultivating strong
relationships is a way to keep your customers coming back. According to Wilson,
the changes that have occurred in human nature have made it easier for
companies to position themselves in the marketplace.
Some people think
this book is one of the worst selling books they have ever bought. For example,
although I bought it on the recommendation of a sales trainer, it doesn't have
much to offer. The cover of the book features a message that is very dated, and
it doesn't come across as very effective.
For over 30 years, Larry Wilson has been working in the training and consulting industry. He founded Wilson Learning, and in 1982, he started the company Pecos River Learning Centers. He also co-authored two books which includes The One Minute Sales Person.
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