“Positive attitudes allow salespeople to benefit from motivation but they can’t nurture positive attitudes without strong motivation. These two are strongly related and mutually beneficial.”
The
statement above is taken from this article. You also can find more articles
about motivation here and there.
What Is Positive Attitude?
To put it simply, positive means good and you can say it is
the opposite of negative. If salesperson have a positive attitude about hitting
sales target, for instance, they are more likely to hit the target compared to
having negative attitude about it.
It means being optimistic about any situation they’re in, any
interactions and about themselves. They remain hopeful and see the best even in
difficult times.
Being positive is practicing or having the tendency to be
optimistic in life. When salespeople are positive, they often engage in positive
thinking, have positive emotions, and take on positive behaviors like kindness
and gratitude.
Some experts believe that attitudes comprise of up to three
components which are cognitive, emotional and behavioral. Here are 5 examples
of those positive attitudes:
- Shifting to more empowering viewpoint
- Smile and be kind to others
- Put self-compassion into practice
- Not taking things personally
- Feeling happy for the success of others
In short, you can put attitudes into
these general types:
- confidence, optimism, sincerity, and
reliability are traits representing positive attitude
- hatred, pessimism, resentment, and doubt are
traits representing negative attitude
- indifference and detachment are traits representing
neutral attitude
Why Positive Attitude Important for Salespeople?
Attitude is important for salespeople because it influences
their ability to move through the world. For example, by maintaining positives
attitudes, they help sales people achieve measurable success in their personal
and professional life.
Positive salespersons have more energy, and they possess more
self-confidence and they are more hopeful. Due to these, they tend to set
higher goals and put in more effort to reach their goals. They are more
resilient too, and that helps them bounce back and keep on going despite the
setbacks.
With positive attitudes, salespeople are more alert,
experience lesser stress, having lower risk of depression or other mental
health issues. How would one life look like with lower risk of mental and
physical illness? The primary outcome that tops them all? They have higher
probability to live longer.
Research is beginning to expose that positive thinking is much
more than just being happy or demonstrating an optimistic attitude. Positive
thoughts can actually produce real value in life and help build skills that
last longer. Sounds a lot like sales, right?
How do Salespeople Show Positive Attitude?
For a salesperson, showing the appropriate
dose of attitude means demonstrating the correct body language, so that prospects
or customers got the message, like…
- Crossing their arms across the chest
- Rolling their eyes as a way to express
irritation towards the other person
- Making eye contacts are good ways to show
attitude
They can also show a positive attitude through the words they
use. People avoid negativity and they are drawn to positivity. Salespersons
positive attitude at work allow others to feel comfortable approaching them with
questions or asking for advice. You can quickly build rapport and make an ally with
many prospects and customers which will be viewed as an excellent quality.
Who Is the Positive Salesperson?
A positive salesperson focuses on what's good in life, finds
joy in the simple things, and takes the general attitude that while there are many
things they can't control directly, they can always directly control what they
choose to focus on.
An upbeat salesperson thinks the best possible
thing will happen and hopes for it even if it's unlikely to happen. If a
salesperson sees a glass as half-full when others see it as half-empty; if they
look on the bright side of things, they're optimistic.
Having a positive mental attitude is searching for how
something can be done rather than saying it can't be done. The problem with
positive thinking as a method is that it functions at the superficial
level of conscious thoughts. It does nothing to contend with the subconscious
mind where negative self-talk and limiting beliefs reside. If you've tried
thinking positively, you know that it can be a tough habit to sustain.
How Do Salespeople Stay Positive?
For salespeople to be and stay positive requires skills. If they
are skills, they can be learned and improved. There are people who seem to have
a natural gift for positive thinking but for many, nurturing thinking, speaking
and acting in positive ways involve strong effort and the payoff is worthwhile.
The first step for those who want to develop positive attitudes
is actually to accept one crucial truth and that is: we won’t always do well at
everything we do. But that’s OK. We just need to move on and we …
Start every day on a positive note
Celebrate the small successes
Identify and acknowledge all the efforts
Communicate in positive language
Treat others with empathy and kindness
Come up with fun initiatives
Make a constant determination to stop
complaining
Evaluate your present attitude and identify what
to change
Do self-check, identify your areas of
negativity and develop the desire to change
Embrace and open yourself
Establish a healthy lifestyle and develop good
habits
Find, spend time and surround yourself with
positive people
Change your thoughts and practice positive
self-talk
Take responsibility
Focus on the good things
Practice gratitude and keep a gratitude
journal
Conclusion…
Positive thinking is an emotional and mental attitude that
focuses on the good and expects outcomes that bring the salespeople benefits.
It's about anticipating happiness, health and success instead of expecting
frustration, illness and failure.
Attitude is a way of looking at or viewing one’s life. This
is why attitude, for some, has been defined as the "command center"
of our life. Our attitudes are our decisions, and they are learned behaviors regardless if we’re in sales or not.
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