Once a medical sales rep knows this, it's no longer a secret. The main benefit is better sales performance after he or she overcome anxiety.
How I know it works?
Let's just say that I am my own lab rat:
I've tested this concept.
Related reading: Can medical sales rep job choose you?
It was so evident that it causes it to become obscure.
It's there all this while.
It's neglected because sales reps just take it for granted.
I remember my first call to a consultant physician in his office:
I've heard of his 'fierce' reputation, but I got to see him nonetheless ...
... He was the key opinion leader for my product.
As I opened the door and greeted him, he signaled to me to sit on the couch.
I sit in.
He rose from his chair behind the desk and walked to join me.
We shake hands.
Then he started asking me about my ex-colleague - where he is, what he's been doing, why he left.
We shake hands.
Then he started asking me about my ex-colleague - where he is, what he's been doing, why he left.
I answered each one tactfully, not knowing what he's getting at.
Finally, with a new medical rep's enthusiasm, I mustered my courage to mention my product.
The consultant quickly retorted and told me that he knew everything about it. He started to quote a few clinical outcomes published in new journals and mentioning words, jargon actually, that I find interesting.
I took out my notepad, and when I was about to jot down what he said, he shouted, "Do you think I'm going to give you a damn medical lecture in 10 minutes?!!!"
I immediately put away the pen and notepad, and apologize profusely.
What can I say - he's the KOL ...
... Classic new medical sales rep blunder and I just committed one!
There were many 'anxiety-induced' events after that:
The video screening that I need to conduct without the presence of product or brand managers. Heck, even with them around I'm still anxious!
But as time goes by, I feel that I finally got a handle on my anxious moment.
I finally found the secret to overcoming my anxiety.
It was so obvious when I think about it, but it makes total sense.
Related reading: How can mock detailing reduces sales rep anxiety?
Want to know what it is?
Finally, with a new medical rep's enthusiasm, I mustered my courage to mention my product.
The consultant quickly retorted and told me that he knew everything about it. He started to quote a few clinical outcomes published in new journals and mentioning words, jargon actually, that I find interesting.
I took out my notepad, and when I was about to jot down what he said, he shouted, "Do you think I'm going to give you a damn medical lecture in 10 minutes?!!!"
I immediately put away the pen and notepad, and apologize profusely.
What can I say - he's the KOL ...
... Classic new medical sales rep blunder and I just committed one!
There were many 'anxiety-induced' events after that:
The video screening that I need to conduct without the presence of product or brand managers. Heck, even with them around I'm still anxious!
But as time goes by, I feel that I finally got a handle on my anxious moment.
I finally found the secret to overcoming my anxiety.
It was so obvious when I think about it, but it makes total sense.
Related reading: How can mock detailing reduces sales rep anxiety?
Want to know what it is?
"Always Be Prepared!"
That's all there is to it ...
... That's how I successfully overcome my anxiety.
It does take effort, but it's worth every stretch of it.
You see, you can claim that you have made enough preparation.
I believe Mr. Murphy thought the same, but he still screws up!
Related reading: How to develop a successful sales call plan
Who's Mr. Murphy?
Despite our best effort, only God knows what's possible.
A guy who supposed to give a public speaking walked out to the podium and said, "Before I came up here, God and I know what I was going to say. Now, only God knows!"
Preparation ...
... Be well prepared.
That's the secret.
Today, before I step foot into consultant's offices, I must make sure who I'm dealing with.
If possible, I would profile them using the knowledge from my social style selling strategies.
If I have a video screening, I like to come early. I inspect the place myself. I run an audiovisual test myself.
It's also possible for me to go over my materials more than thrice!
Related reading: How to best prepare for a product presentation
Mental preparation?
In my opinion, this is even more imperative:
How mentally focused I am towards the success of my task will determine my quality of actions.
My final words:
Be prepared. There's no telling how much you actually need.
Related reading: Tips for making a sales call
Be prepared. There's no telling how much you actually need.
Related reading: Tips for making a sales call
Great tips regrading anxiety. You provided the best information which helps us a lot. Thanks for sharing the wonderful information.
ReplyDeleteThanks for the kind words and thanks for stopping by :)
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